Cookies notice.
What cookies and tracking technologies we use, why, and how to change your mind. We follow the UK PECR rules and UK GDPR — non-essential cookies are off until you say otherwise.
Two types of cookie
Strictly necessary cookies are required for the site to work. They store no personal data and you can’t turn them off — without them, things like signed-in admin sessions and the accessibility-settings panel wouldn’t work.
Non-essential cookies (analytics, advertising, third-party embeds) only run if you opt in via the cookie banner that appears the first time you visit. You can change your mind any time by clearing your cookies, or by clicking “Cookie preferences” in the footer.
What we set
| Name | Set by | Purpose | Duration | Type |
|---|---|---|---|---|
cfh-a11y | This site | Stores your accessibility preferences (text size, contrast, motion etc.) on your device. | Persistent | Strictly necessary (local storage, not a cookie) |
wordpress_* | This site | WordPress session for authenticated users (admins only). | Session | Strictly necessary |
cmplz_* | Complianz | Remembers your cookie preferences so we don’t ask again every visit. | 6 months | Strictly necessary |
_ga, _ga_* | Google Analytics 4 | Aggregate site analytics — counts visits, pages, broad geography. Anonymised by default. | 2 years | Non-essential — opt-in |
_gid | Google Analytics 4 | Distinguishes anonymous users for the duration of a day. | 24 hours | Non-essential — opt-in |
NID, _gcl_au | Google Ads | Google Ads conversion attribution if you arrived from a Google Ad. | Up to 13 months | Non-essential — opt-in |
ml_* | MailerLite | Tracks newsletter signup form interactions if you submit a signup form. | 2 years | Non-essential — opt-in |
Cookie preferences
The cookie banner that appears on your first visit lets you accept all, reject all, or manage preferences by category. If you’d like to change your mind later, click the “Cookie preferences” link in the site footer at any time.
Browser-level controls
Modern browsers let you block or delete cookies entirely from settings. Each browser does it differently:
Note: blocking cookies entirely can break some site features (signed-in admin sessions, accessibility settings persistence).
Questions
Email hello@callingforhelp.org if you have questions about cookies or tracking on this site, or want to exercise any of the data protection rights set out in our privacy notice.
This notice was last updated on 30 April 2026. We review it whenever we add or remove a third-party service that sets cookies.