The Indonesian Society for Disaster Management has published its sixth situation report on the earthquake and tsunami that struck Flores and the surrounding area. The damage it lists runs to 502 educational facilities, 396 houses of worship, 504 office buildings and 78 separate stretches of road. Indonesia’s Ministry of Health recorded 5,931 cases of acute respiratory infection across the affected districts. Medicine stocks in East Manggarai were running low.
The report also covers a coordination meeting held on 22 August by the sub-cluster responsible for protecting older people, people with disabilities and other at-risk groups. Its first discussion was about the centralised sites set up to shelter displaced people, and how inaccessible they are. Many people with disabilities had stayed close to their own homes in tents they put up themselves, or gone to host families instead. The sub-cluster asked for rapid inclusion assessments run by organisations of people with disabilities, to establish who needs assistive devices and adapted hygiene items. It also warned that some people injured in the earthquake may now have a disability and appear in no record at all. The roads are damaged. Some of the injured have not reached a health service.
This is the pattern we keep seeing. There is rarely any plan to evacuate people with disabilities, so they are left where they are while everyone able-bodied gets themselves out. The relief that follows is concentrated at centralised sites, and the people who could not travel to one are not registered there, not assessed there and not counted there. Whether they are found at all comes down to the luck of a search team reaching the right house. Without credit on a phone they can’t call for help, and no aid reaches them. Nobody will ever know how many people were left with a life-changing injury by this earthquake, because being counted depends on being found first. Our applications are screened with the Washington Group disability questions, which produce data comparable across countries and events, so reaching people and counting them are the same job. We believe that giving people with disabilities free phone credit before a disaster, for use in everyday life, means survival when the worst happens.
Calling for Help exists to close that gap. Digital inequality leaves refugees with disabilities cut off from help that already exists, so we send free mobile top-ups every month and the person uses them to reach whoever is best placed to help — a caseworker, a clinic, a local organisation, their own family.
We believe it is the most cost-effective humanitarian aid there is. Nobody has to be employed to find them and nobody has to travel: the credit arrives on the number they already use, once they have passed AI-based identity and anti-fraud checks. The pilot has a limited number of places while we find out what it changes.
If you have a disability and are living as a refugee, or you support someone who is, apply to the pilot. To follow what we find, join the newsletter.









